ZERO DENSITY 1-YEAR LIMITED HARDWARE WARRANTY v.1.0

This Zero Density 1-year limited warranty had been prepared in accordance with Zero Density’s Terms and Conditions that Zero Density provided to you via the offer that provided to you by Zero Density. Zero Density’s General Terms and Conditions also available at Zero Density’s website on the page that is titled “Legal”. Detailed information regarding the scope and use of the Zero Density 1-year limited warranty are explained below.

ZERO DENSITY 1-YEAR LIMITED HARDWARE WARRANTY PERIOD

Zero Density warrants that its hardware products will be free of defects in material and workmanship under normal use and service. Zero Density and affiliates provides its Partners (such as authorised resellers) and End-users with a 1-year limited warranty on all the hardware products of Zero Density. The 1-year limited warranty period shall commence with the shipment of the hardware product to the Partner or End User, as the case may be.

ZERO DENSITY 1-YEAR LIMITED HARDWARE WARRANTY SCOPE

Zero Density’s warranty is non-transferable and is only available to its Partners and original End-user of the product. Warranty shall not apply to products purchased from unauthorized sources that are not subject to Zero Density’s quality controls.

Zero Density’s guarantee to provide spare parts for each product part, may vary depending on the part type. Zero Density’s spare part supply undertaking period is limited to the warranty period provided by the third-party supplier/manufacturer from which the hardware part was supplied.

HOW TO USE ZERO DENSITY 1-YEAR LIMITED HARDWARE WARRANTY

During this warranty period, if a defect arises in the hardware product, and you follow the support instructions described below; we will, at our discretion, to the extent permitted by law, either (i) repair the hardware product using either new or refurbished parts, or (ii) replace the hardware product with a new or refurbished hardware product that is equivalent to the hardware product to be replaced. Zero Density cooperates with its Partners for technical support services. All services may not be available in all countries or regions. In this case, please contact Zero Density Customer Services via the contact information provided at the end of this document.

In case you have any problem with your hardware product, please reach to Zero Density Support Portal on the Zero Density’s website on the page that is titled “Support Portal” and open a support case to request support from Zero Density

LIMITATIONS OF LIABILITY

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH MAY BE VARY ACCORDING TO STATE, PROVINCE, OR JURISDICTION. ZERO DENSITY’S RESPONSIBILITY FOR DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FORTH IN THIS WARRANTY STATEMENT. THIS WARRANTY IS ONLY AVAILABLE FOR ZERO DENSITY’S HARDWARE PRODUCTS. FOR MORE INFORMATION ABOUT ZERO DENSITY’S TECHNICAL SUPPORT SERVICES FOR SOFTWARE PRODUCTS, PLEASE REACH AT ZERO DENSITY’S WEBSITE ON THE PAGE THAT IS TITLED “TECHNICAL SUPPORT SERVICES”.

NO WARRANTIES OR CONDITIONS, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED. SOME STATES, PROVINCES, JURISDICTIONS OR COUNTRIES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS, SO THIS LIMITATION MAY NOT APPLY TO YOU.

WHAT IS NOT IN THE SCOPE OF THIS WARRANTY?

Zero Density’s responsibility for defects in materials or workmanship is limited to repair or replacement of the product, at Zero Density’s discretion, as set forth in this warranty. Except for the limited warranty expressly stated above for Zero Density-branded products, Zero Density provides no warranties or conditions, express or implied, including but not limited to any warranty or condition (1) of merchantability, merchantable quality, fitness for a particular purpose, performance, suitability or noninfringement; (2) relating to any third-party product or software; or (3) regarding the results to be obtained from the product or software. Zero Density expressly disclaims all warranties and conditions not stated in this limited hardware warranty and to the extent not prohibited by law.  This limited hardware warranty may be voided by Zero Density, at Zero Density’s sole discretion, if third party products that were not provided by Zero Density are installed on your Zero Density system.

In countries or regions where applicable law determines that warranty services for imported products are to be provided by the local importer, or in which applicable law does not mandatorily determine that warranty services for imported products are to be provided by the manufacturer, all warranty services for Zero Density products in these countries or regions will be provided solely by the importer and not by Zero Density, except where the local importer has been specifically authorized by Zero Density or its local affiliate to import the products and refer the warranty services to Zero Density.

Effective Date: _____________

End Date:            _____________

FOR MORE INFORMATION

Customer Service contact information: Zero Density Sales Support sales.support@zerodensity.tv

Zero Density’s General Terms and Conditions located at Zero Density’s website on the page that is titled “Legal”.

Service Level and Support Agreement located at Zero Density’s website on the page that is titled “Legal”.

Detailed information about Zero Density’s “Reality Engine AMPERE” can be reached at Zero Density’s website under the page that is titled “Products” as “Hardware”.

Detailed information about Zero Density’s “Traxis” can be reached at Zero Density’s website under the page that is titled “Products” as “TRAXIS”.